Reservation Request
A guest asks for a table.
In progressRestaurant Communication Automation
Coordinate every reservation before and after the visit.
Confirm tables, send reminders, notify staff, request feedback, and keep useful guest context available.
AI-Powered AutomationFrom lead to customer.
From lead to customer.
Automatically.
Durbash coordinates calls, messages, team handoffs, and CRM updates using the workflow your business defines—so every inquiry has a clear next action.
- Coordinate calls and messages automatically
- Keep every handoff clear and timely
- Update the customer timeline as work happens
Durbash AI is working for youYou define the workflow. Durbash keeps it moving.
Watch how Durbash moves a restaurant inquiry to its next step.
- Request Received
- Call Connected
AI Confirms Table
AI confirms the party details.
Queued - SMS Sent
SMS Confirmation
The reservation is confirmed by text.
Queued - Reminder Sent
Guest Reminder
A timely reminder reduces confusion.
Queued - Arrival Ready
Team Notified
The team sees the upcoming party.
Queued - Feedback Ready
Feedback Request
A follow-up asks about the visit.
Queued - Record Updated
CRM Updated
Guest preferences stay available.
Queued
Swipe or scroll horizontally to follow every automation step.
- QuickFirst response
- SmartWorkflow branching
- UnifiedCustomer context
- ClearTeam ownership
- VisiblePipeline progress
Automation workflows for every industry
Showing Restaurant workflow with 7 steps.
AI Voice
Handle natural inbound and outbound customer conversations at scale.
ExploreOmnichannel Communication
Coordinate calls, email, SMS, WhatsApp, and live chat with shared context.
ExploreAutomation Workflows
Connect lead response, follow-ups, customer records, and team handoffs.
ExploreBuilt-In CRM
Keep every conversation, task, appointment, owner, and deal on one timeline.
ExplorePricing
Compare communication capacity, automation, CRM, and team access by plan.
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