Patient Request
A patient asks for an appointment.
In progressUse AI calls, SMS, email, appointment steps, follow-ups, and CRM updates to keep every patient journey moving.
Durbash coordinates calls, messages, team handoffs, and CRM updates using the workflow your business defines—so every inquiry has a clear next action.
Watch how Durbash moves a healthcare inquiry to its next step.
A patient asks for an appointment.
In progressAI confirms their preferred time.
QueuedA concise reminder is delivered.
QueuedVisit information is emailed.
QueuedAI checks for last-minute questions.
QueuedThe patient timeline stays current.
QueuedThe team sees a confirmed visit.
QueuedSwipe or scroll horizontally to follow every automation step.
Showing Healthcare workflow with 7 steps.
Handle natural inbound and outbound customer conversations at scale.
ExploreCoordinate calls, email, SMS, WhatsApp, and live chat with shared context.
ExploreConnect lead response, follow-ups, customer records, and team handoffs.
ExploreKeep every conversation, task, appointment, owner, and deal on one timeline.
ExploreCompare communication capacity, automation, CRM, and team access by plan.
Explore