Healthcare Communication Automation

Turn patient inquiries into coordinated care journeys.

Use AI calls, SMS, email, appointment steps, follow-ups, and CRM updates to keep every patient journey moving.

AI-Powered Automation

From lead to customer.
Automatically.

Durbash coordinates calls, messages, team handoffs, and CRM updates using the workflow your business defines—so every inquiry has a clear next action.

  • Coordinate calls and messages automatically
  • Keep every handoff clear and timely
  • Update the customer timeline as work happens
Durbash AI is working for youYou define the workflow. Durbash keeps it moving.

Watch how Durbash moves a healthcare inquiry to its next step.

  1. Request Received

    Patient Request

    A patient asks for an appointment.

    In progress
  2. Call Connected

    AI Confirmation

    AI confirms their preferred time.

    Queued
  3. SMS Sent

    SMS Reminder

    A concise reminder is delivered.

    Queued
  4. Email Sent

    Email Details

    Visit information is emailed.

    Queued
  5. Follow-up Ready

    Follow-up Call

    AI checks for last-minute questions.

    Queued
  6. Record Updated

    CRM Updated

    The patient timeline stays current.

    Queued
  7. Appointment Ready

    Visit Confirmed

    The team sees a confirmed visit.

    Queued

Swipe or scroll horizontally to follow every automation step.

  • QuickFirst response
  • SmartWorkflow branching
  • UnifiedCustomer context
  • ClearTeam ownership
  • VisiblePipeline progress

Automation workflows for every industry

Showing Healthcare workflow with 7 steps.