New Lead
An inquiry enters the workflow.
In progressAI Automation Workflows
Every inquiry has a clear next action.
Design the communication journey once, then let Durbash coordinate calls, messages, customer records, and team ownership.
AI-Powered AutomationFrom lead to customer.
From lead to customer.
Automatically.
Durbash coordinates calls, messages, team handoffs, and CRM updates using the workflow your business defines—so every inquiry has a clear next action.
- Coordinate calls and messages automatically
- Keep every handoff clear and timely
- Update the customer timeline as work happens
Durbash AI is working for youYou define the workflow. Durbash keeps it moving.
Watch how Durbash moves a new lead to its next step.
- Lead Captured
- Call Connected
AI Voice Call
AI starts the first conversation.
Queued - SMS Sent
SMS Follow-up
A helpful follow-up is sent.
Queued - Email Sent
Email Follow-up
Details arrive in their inbox.
Queued - Record Updated
CRM Updated
Activity is added to the timeline.
Queued - Owner Assigned
Sales Assigned
The right teammate takes ownership.
Queued - Next Step Ready
Customer Ready
The next action is clear and owned.
Queued
Swipe or scroll horizontally to follow every automation step.
- QuickFirst response
- SmartWorkflow branching
- UnifiedCustomer context
- ClearTeam ownership
- VisiblePipeline progress
Automation workflows for every industry
Showing All Businesses workflow with 7 steps.